Hotel Las Mariposas
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Terms and Conditions

* Reservations are confirmed after we contact you personally and receive your credit card details. Your credit card is used to gaurantee your reservation. An advance deposit equivalent to the cost of one night's accommodation is required to hold the reservation, and is charged to your card according to the Reservation and Cancelation policy (below).
* With ten days notice, there is no cancelation charge (more details below)
* Check in after 2 pm, check out before 12 noon. If your room becomes available before 2 pm, we will be happy to give you the room.
* We welcome children over the age of twelve.
* Sorry, we don't accept pets.

Reservation and Cancellation Policy

* The reservation is held for 3 days from the date of the provisional reservation in good faith. A valid credit card and a one night deposit is required to secure your reservation after the 3-day period.
* The booking is confirmed and guaranteed from the point in time when the requested valid credit card information and the one night deposit have been received.
* You may cancel your reservation 10 days prior to the scheduled arrival date without incurring any cancellation fee.
* If a no-show occurs your credit card will be charged the full amount of the reserved room bill.
* Payment is for the original length of the reservation. If any reservation changes occur, i.e., arriving later or leaving earlier than booked for, (shortened stays), there will be no refund or credit issued.
* Room price includes breakfast. No refunds for breakfast not partaken.

High Season 2018

March 27 - April 12
July 17 - 28
September 11 - 16
October 25 - November 5
November 13 - 16
Decmber 15 - March 2

 

AVISO DE PRIVACIDAD (PDF)

Reservation and Cancellation Policy

* No cancellation refund is possible during specifically indicated High Season periods, for example Day of the Dead (October/November), Christmas and New Years, Easter and the Guelaguetza (July).
* Current room prices are subject to increase without prior notice.
* The reason for cancellation is solely an issue for the booking party. Hotel Las Mariposas cannot be held liable for any circumstances, which do not allow for arrival and use of the provided accommodation.
* Guests at Hotel Las Mariposas agree to remain personally liable for the payment of the account including all losses to the supplied contents of the room, damages other than normal wear and tear, repairs due to abuse and/or misuse of electrical equipment, insect screens, and other items provided by the Inn.